These Terms and Conditions (“Terms”) govern your use of the The Ceylon Literary Festival website (the “Website”), the purchase of tickets, and your participation in events organized by The Ceylon Literary Festival. By using the Website and purchasing tickets for the festival, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or make a purchase.

1. General Terms

1.1 Website Use
By accessing or using the Website, you agree to comply with these Terms, as well as any applicable laws and regulations. You must be at least 18 years of age to use the Website and purchase tickets. If you are under 18, you must obtain parental or guardian consent to use the Website.

1.2 Modification of Terms
We reserve the right to change, modify, or update these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective as of the date of posting. We encourage you to review these Terms periodically.

2. Ticket Purchases

2.1 Ticket Information
Tickets for The Ceylon Literary Festival are available for purchase on the Website. Prices, dates, and other relevant information about the events will be clearly listed. Ticket prices include applicable taxes and fees, unless otherwise specified.

2.2 Payment Processing
All payments made through the Website are processed through third-party payment processors. By purchasing tickets, you authorize the payment processor to charge your payment method for the total ticket amount, including any applicable fees.

2.3 Ticket Confirmation
Once your ticket purchase is successful, you will receive a confirmation email containing your ticket(s) and details of the event(s). Please retain this email for your records.

2.4 Ticketing Errors
We strive to ensure the accuracy of ticket information, but errors may occur. In the event of an error in pricing, availability, or other ticket details, we reserve the right to cancel or modify the order, and we will notify you accordingly.

3. Event Participation

3.1 Event Schedule
The schedule for events, sessions, and activities may be subject to change. We will make reasonable efforts to notify attendees of any significant changes. However, we are not responsible for changes to the schedule, including any cancellations or delays.

3.2 Event Access
Access to certain events may require a valid ticket, identification, or registration. You are responsible for ensuring you have the correct ticket or pass to enter the event and to follow all rules, regulations, and instructions issued by event staff or organizers.

3.3 Code of Conduct
By attending the festival, you agree to behave respectfully toward other attendees, event staff, and participants. Disruptive behavior, harassment, or any form of misconduct will not be tolerated and may result in removal from the event without refund.

4. Refunds and Cancellations

4.1 Refund Policy
All ticket purchases are final and non-refundable, except in cases where the event is canceled or rescheduled. If an event is canceled, you will be notified, and a full refund of the ticket price (excluding any service charges or handling fees) will be provided.

4.2 Event Rescheduling
If an event is rescheduled, your ticket will be valid for the new date. If you cannot attend the rescheduled event, you may be eligible for a refund. Please refer to our refund policy for specific terms and conditions regarding rescheduled events.

4.3 Cancellation by Attendee
If you need to cancel your attendance, please contact us at [email/contact information]. However, as stated, ticket purchases are non-refundable, except in exceptional circumstances or where required by law.

5. Intellectual Property

5.1 Ownership of Content
All content on the Website, including text, images, logos, designs, and videos, is the property of The Ceylon Literary Festival or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our prior written consent.

5.2 User-Generated Content
If you submit any content to the Website, such as comments, feedback, or reviews, you grant The Ceylon Literary Festival a non-exclusive, worldwide, royalty-free, and perpetual license to use, modify, reproduce, distribute, and display that content for promotional purposes, without compensation to you.

6. Limitation of Liability

6.1 No Liability for Loss or Damage
To the fullest extent permitted by law, The Ceylon Literary Festival, its affiliates, officers, directors, and employees are not responsible for any loss, damage, injury, or inconvenience incurred by attendees as a result of attending the festival, including but not limited to:

• Event cancellations, delays, or modifications
• Lost, stolen, or damaged property
• Personal injuries
• Financial loss

6.2 Force Majeure
We will not be held liable for any failure to perform our obligations under these Terms due to events outside our control, including but not limited to natural disasters, strikes, government actions, or other unforeseen circumstances.

7. Privacy and Data Protection

7.1 Personal Data
We collect and process personal data in accordance with our Privacy Policy, which can be found [here](insert link to Privacy Policy). By using the Website and purchasing tickets, you consent to the collection and processing of your personal data as described in the Privacy Policy.

7.2 Cookies
The Website uses cookies to enhance your browsing experience and gather information about usage. By using the Website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings.

8. Governing Law and Dispute Resolution

8.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Region], without regard to its conflict of law principles.

8.2 Dispute Resolution
Any disputes arising from or in connection with these Terms will be resolved through binding arbitration in [City, Country], unless otherwise agreed by both parties. By accepting these Terms, you waive your right to a trial by jury.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, or if you need further information, please contact us at:

The Ceylon Literary Festival
Ceylon Literature Festival
Email: tickets@ceylonliteraryfestival.com
Phone: +94 77 490 0374
Address: No 6, Don Carolis Road, Colombo 5